Paniero is a shopping list app by Porte Du Luxe LLC. This page is the official support resource for the Paniero iOS app. A separate page covers the Android version.
The fastest way to reach us is by email:
We answer support emails personally, usually within two business days.
When you write in, it helps to include:
On the login screen, tap Forgot password?, enter your email, and we’ll send a reset link from Firebase. For security reasons the confirmation message is the same whether or not an account exists for that address — check your inbox (and spam folder) for the reset email.
Open the store you want to share, tap the menu in the top right, and choose Share List. Enter their email address. They need to have signed in to Paniero at least once for the invite to find them. Either of you can leave a shared list at any time from the same screen.
Open the menu in the top right of the My Stores screen and choose Delete Account. This permanently removes every store, item, and photo you own from our database, removes you from any lists that were shared with you, and deletes your sign-in record. The action is immediate and cannot be reversed.
If for any reason you can’t use the in-app option, email us and we’ll handle it for you within 30 days.
Voice input on iOS uses Apple’s Speech Recognition framework. The first time you tap the microphone, you’ll be asked to grant Microphone and Speech Recognition permission — both are required. If you accidentally denied either, you can re-enable them in Settings → Paniero.
Paniero scales photos down to a maximum dimension of 1200 pixels so lists stay fast to sync. If you need to keep the original, store it in your camera roll separately.
Touch and hold the grip handle (≡) on the right side of any row and drag to where you want it.
Tap the circle to the left of an item. It’ll be marked as bought.
See the iOS privacy policy at https://porteduluxe.github.io/legal/PRIVACY-iOS.
Porte Du Luxe LLC · © 2026